Contact Us
We Are Here for You
Exceptional service is part of every Dressystars experience.
Reach out anytime — our team is happy to assist.
Customer Service
At Dressystars, we believe in providing timely and exceptional customer service to ensure your complete satisfaction. You can reach us via live chat, email, or phone. We aim to respond promptly during business hours — if we are unavailable, please leave a message and we will get back to you as soon as possible.
Your satisfaction is at the heart of everything we do.
Contact Channels
service@dressystars.com
Response within 24–48 hours. If no reply, please check your spam folder.
Phone & WhatsApp
+1 (646) 263-3521
Available during business hours for calls and WhatsApp messages.
Live Chat
Click the chat icon in the lower-right corner of our website for immediate support on urgent matters.
Order Support
Log in to My Account, visit “My Orders” to track progress or submit a support ticket. We respond within 1 business day.
Business Hours
Monday – Friday | 10:00 AM – 6:00 PM (GMT-05:00)
How to Track Your Order
1
Via Live Chat: Click the live chat icon → select “Track My Order” → enter your order number and registered email address.
2
Via My Account: Visit dressystars.com/account → Sign In → navigate to “My Account” to view logistics status and tracking details.
If a tracking number is available, your order has shipped. If not, please wait or contact us to check the status.
Order Remarks & Customization
For any requests regarding changes or modifications to clothing styles, please leave a message in the order notes section before submitting your order. Alternatively, email us with your specific requirements after placing your order.
⚠ Please note: No changes to order information are allowed after the order has been shipped.
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